Shipping information

Ordering and Shipping Information/Policy

Orders are shipped in a protective poster tube and in perfect condition. I am not responsible for packages that are damaged or lost during shipping. Insured shipping is optional. If you select insured shipping, any losses or damages will be investigated by the shipping company.

All sales are final. Returns or exchanges are not accepted.
If the purchaser provides an incorrect address and the product is returned, the purchaser is responsible for the additional costs of resending the order.

Any additional charges for deliveries outside the European-union are at the expense of the buyer.

For any questions please contact me at douwe_dijkstra@hetnet.nl.

Covid-pandemic

Due to the Covid-pandemic, some orders may take longer to arrive.
https://www.postnl.nl/en/customer-service/delivery-status/international-service-alerts/

Pick-up in Groningen

When pick-up in Groningen is selected, I will notify you by e-mail when it's ready and provide additional information for the pick-up appointment.